Frequently Asked Questions

 Our raw cashew nuts are sourced directly from trusted farms across Africa, including key regions in Côte d'Ivoire, Nigeria, Ghana, Tanzania and Benin, known for their high-quality cashew production. 

 We supply a range of premium-grade raw cashew nuts, graded based on size and quality. Each batch undergoes rigorous quality control to ensure only the best nuts reach our clients. 

 Our quality assurance process includes careful selection, visual inspections, sorting, grading, and lab testing for contaminants and moisture content. We maintain strict standards from farm to delivery to provide you with fresh, high-yield cashews. 

 For inquiries regarding quotes, price lists, or placing orders, please feel free to reach out to us via email at info@benchmarkimpex.net, or you can contact us via WhatsApp or phone call at +91-8200500045. Our team will be happy to assist you promptly. 

 Absolutely. We provide end-to-end import solutions, handling everything from customs clearance to warehousing and distribution, ensuring a seamless delivery experience across India. 

 Yes, we offer competitive pricing for bulk orders and can discuss pricing structures based on volume. We aim to provide high-quality cashews at market-aligned rates to support your business’s profitability. 

 Yes, all our cashews are compliant with international food safety standards, and each batch undergoes comprehensive quality checks to meet regulatory requirements. Certifications can be provided on request. 

 For international orders, we offer flexible shipping terms and delivery options to ensure a smooth and efficient process for our customers. Our shipping terms typically include options such as FOB (Free on Board), CIF (Cost, Insurance, and Freight), or EXW (Ex Works), depending on your preference and requirements. Additionally, we work with reputable shipping partners to provide various delivery options, including sea freight and air freight, to destinations worldwide. Please contact us to discuss your specific shipping needs, and we'll be happy to provide personalized assistance and guidance. 

 Our cashews are packaged in airtight, hygienic containers that protect against moisture and preserve freshness. We offer various packaging options to cater to your specific requirements. 

Our standard lead time varies based on order volume and destination. For most orders, we ensure timely delivery and can work with you on specific timelines for larger shipments.

 Yes, we provide comprehensive assistance with customs clearance and documentation for all international shipments. Our experienced team is well-versed in navigating customs procedures and requirements in various countries. We ensure that all necessary documentation is accurately prepared and submitted to facilitate smooth customs clearance processes. Additionally, we offer guidance and support to our customers throughout the entire customs clearance process to ensure timely delivery of their shipments. Your satisfaction and peace of mind are our top priorities. 

 Our policy on returns, refunds, and claims for damaged or defective products is designed to ensure your complete satisfaction with your purchase. If you receive a product that is damaged or defective, we will gladly accept returns and provide either a refund or a replacement, depending on your preference. Please notify us of any issues with your order within 7 days of receipt, and we will work swiftly to resolve the issue to your satisfaction. We may request photographic evidence or other documentation to facilitate the resolution process. Our goal is to provide you with a hassle-free experience and ensure that you are completely satisfied with your purchase from us.